Chat Bots

Ooi Solutions Chatbots are the futuristic assistants that communicate in a human-like manner to offer solutions to customer queries. Moreover, a chatbot is extremely helpful in monitoring customer data and gaining insight on shopping trends.

Building a solution with Chatbot:

Identity for your Bot

Ask questions like: Why are you building this bot? Who is your target audience? What problems will the bot solve?

Build your flow

Well-structured conversational flow is the core to building effective and engaging conversational interfaces.

Content is king

The foundation of a chatbot is content. you want your bot to be as human as possible. It must be something people enjoy coming back to.

Chatbots can be implemented across different industry verticals as

  • E-commerce Chatbot
  • Ticketing Chatbot
  • Food Ordering Chatbot
  • Hotel Booking Chatbot

Service will include:


  • User request analysis: This is the first task that a chatbot performs.
  • It analyzes the user’s request to identify the user's intent and to extract relevant entities.
  • Returning the response: once the user’s intent has been identified, the chatbot must provide the most appropriate response for the user’s request.

Customized Live Chat Tools Make it yours Easy.

Follow along as website visitors move from page to page. Capture critical information including if they’ve been onsite before, how they arrived (such as search engine keywords used), geographic information, and more. And use the information to deliver a truly personalized live chat service.

Using multiple engagement tools to enhance your business?

Business impacts can include reducing costs by enabling self-service in simple scenarios, delivering relevant information faster, and improving the customer experience.

Bring your vision to life with only one customizable chatbot for any side of your organization.

Let your creative juices flow quicker and unlock more uses of Chatbots!!

Let Ooi Solutions reform your online presence through dedicated Reputation Management Services. Our consistent efforts will help you tap on to right mediums for connecting with the audience.